Our Policies

For the seat categories required by you only the ticket price is decisive. We cannot guarantee the mediation of certain rows and seats.

T&T is active as mediators of hard to obtain tickets and does not understand themselves not as usual ticket sales office. The procurement of the tickets takes place at the face value plus from the organizer or from another agency in calculation placed advance booking or handling charges, forwarding charges and the value-added tax contained if necessary.

T&T calculates a commission fee for the on trust administration of above total costs on the ticket purchase price plus procurement costs. The commission fee is already contained in our quotations, as far as nothing different one is noted. Additional procurement costs result uniquely per order and calculate themselves overall after the respective countrys groups.

The delivery of the tickets or entrance authorizations takes place on risk of the recipient.

Ticket orders cannot be cancelled. With denial of taking ordered tickets the entire ticket price becomes due including all fees. Under reservation reselling of cancelled tickets can be tried. Only the ticket price less a handling charge at a value of 10 %, obtained by resale, is returned.

For modifications of casts, performance dates and times as well as for cancelled events we do not take over adhesion. Only the costs returned by the organizer can be recompensed in these cases.